Service disruption

Incident Report for Figma

Resolved

We have identified and rolled out a fix. The service should be recovered now and we're continuing to monitor.

Posted Aug 31, 2021 - 20:30 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 31, 2021 - 19:25 UTC

Update

We're actively monitoring the status of our back-end infrastructure and working on a solution in the interim.

Posted Aug 31, 2021 - 19:25 UTC

Identified

We've identified an issue with our back-end infrastructure that might impact file loading in addition to the issue mentioned previously.

Posted Aug 31, 2021 - 18:46 UTC

Investigating

We're investigating an issue that might impact a user's ability to load comments, prototypes, and libraries.

Posted Aug 31, 2021 - 18:21 UTC

This incident affected: AWS Infrastructure.