AWS Connectivity Issue for Orange ISP

Incident Report for Figma

Resolved

This incident has been resolved.

Posted Feb 07, 2019 - 19:53 UTC

Monitoring

We've confirmed that there is an issue with an internet provider Orange which is preventing their users from accessing some services including Figma. We will continue to monitor the situation on their end and investigate reports that might indicate this is further reaching than their networks

Posted Feb 06, 2019 - 23:10 UTC

Identified

There is currently an outage affecting network connectivity between Orange and AWS for users in France. Please stand by for updates.

Posted Feb 06, 2019 - 20:03 UTC

Update

We are continuing to investigate this issue.

Posted Feb 06, 2019 - 19:50 UTC

Investigating

We are currently investigating reports of service disruption for some European customers.

Posted Feb 06, 2019 - 19:49 UTC

This incident affected: Real-time collaboration server, APIs & Web Application, and AWS Infrastructure.