Real-time collaboration server: partial outage

Incident Report for Figma

Resolved

This incident has been resolved.

Posted Jan 13, 2021 - 23:40 UTC

Update

A small number of files (in particular, files that were recently duplicated or imported) are still affected. We're deploying a fix for those files now.

Posted Jan 13, 2021 - 23:22 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 13, 2021 - 23:07 UTC

Identified

The real-time collaboration server is unavailable for a subset of files. A fix has been identified and is in the process of being deployed.

Posted Jan 13, 2021 - 22:56 UTC

This incident affected: Real-time collaboration server.