The issue is now resolved fully. Some users saw elevated error rates in Figma's AI features, including AI chat and Figma Make. Affected requests may have failed or needed a retry. We identified an issue with one of our providers and moved traffic to an alternate. Error rates have fully recovered. We are continuing to work with the provider to prevent this from happening again. We apologize for the disruption.
Posted Oct 13, 2026 - 10:52 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2026 - 10:32 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 13, 2026 - 10:30 UTC
Update
We are continuing to investigate this issue.
Posted Oct 13, 2026 - 10:26 UTC
Investigating
We're investigating increased errors for Figma Make and Figma agent.
Posted Oct 13, 2026 - 10:25 UTC
This incident affected: Figma agent and Figma Make.