Service outage

Incident Report for Figma

Resolved

The issue has been resolved and impacted file loading and navigation between 17:08-17:19 Pacific Time. The brief outage was related to a maintenance operation that unexpectedly ran into issues. Our engineering team was able to resolve the issue and is investigating how to prevent these types of issues in the future.

Posted Nov 19, 2021 - 01:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 19, 2021 - 01:20 UTC

Investigating

We have identified an issue with loading files and navigating in the file browser. We are investigating a fix.

Posted Nov 19, 2021 - 01:16 UTC

This incident affected: Real-time collaboration server and APIs & Web Application.