Service disruption

Incident Report for Figma

Resolved

This issue has been resolved.

Posted Sep 10, 2024 - 11:24 UTC

Monitoring

We've implemented a fix and are monitoring results.

Posted Sep 10, 2024 - 10:17 UTC

Investigating

We are still seeing some intermittent error rates that could cause file access permission errors and are continuing to investigate.

Posted Sep 10, 2024 - 08:12 UTC

Monitoring

We've received reports of issues related to file access permissions. We believe the issue should be fixed and are monitoring the make sure the issue is resolved.

Posted Sep 10, 2024 - 07:57 UTC

This incident affected: Real-time collaboration server.